Terms of Service
These Terms of Service govern your use of MarketProof (marketproof.app), operated by Eugene Chjen. By placing an order, you agree to these terms.
1. The Service
MarketProof provides market research reports delivered as PDF files. Each report contains data on search demand, competitor landscape, market sizing, and a GO/CAUTION/NO-GO verdict for a submitted business idea.
Reports are delivered to your email address within 24 hours of purchase and completed intake form submission.
2. Payment
The price for a report is $199 USD, charged as a one-time payment. Payment is processed by Polar (polar.sh), our merchant of record. All transactions are final.
3. Delivery
We commit to delivering your report within 24 hours of receiving your completed intake form. In exceptional circumstances (e.g., highly complex or obscure markets), we will notify you if additional time is required.
If we are unable to produce a meaningful report for your idea (e.g., insufficient data exists for the market), we will notify you and issue a full refund.
4. Refund Policy
All sales are final. We do not offer refunds based on the verdict (GO, CAUTION, or NO-GO) — a NO-GO verdict is still valuable market intelligence.
However, if you are unsatisfied with the quality or completeness of your report, we will perform up to 2 rounds of refinement at no additional charge. Simply reply to your report email with your feedback.
Refunds will only be issued if we are unable to deliver a report, or if the report contains material factual errors that we cannot correct.
5. Accuracy and Limitations
Our reports are based on publicly available market data including Google search data, competitor information, and community signals. While we strive for accuracy, we make no guarantee that the data is complete or that our verdict will predict business success.
MarketProof verdicts are analytical assessments, not financial advice. You are solely responsible for any business decisions you make based on our reports.
6. Intellectual Property
You own the report we produce for you. You may use it for any personal or business purpose. We retain the right to use anonymized, non-identifiable data from reports to improve our service.
7. Confidentiality
We treat your submitted business idea as confidential. We will not disclose it to third parties or use it for any purpose other than producing your report.
8. Limitation of Liability
To the maximum extent permitted by law, MarketProof's liability for any claim arising from these terms or your use of the service is limited to the amount you paid for your report ($199).
9. Contact
For any questions about these terms, contact us at hello@marketproof.app.